Answer Bot by Intercom

Answers you control You tell Answer Bot exactly how to answer, so responses are always consistent and in your brand voice. Complements your team Let Answer Bot take care of simple questions, while your team handles those that need a human touch. Easy to train Teach Answer Bot to recognize similar questions using examples from your previous conversations. Intelligent curation Answer Bot analyzes your conversations in Intercom or Zendesk Chat to suggest answers to automate. Get customer insights Know your common questions, find new ones to automate and measure time saved with insightful reports. Reduce repetitive work Save your team from answering the same questions over and over, so they can focus on more productive tasks. Automate question prompts Answer Bot prompts customers to ask their question, so you’re not repeatedly asking “how can I help?”