Maximize Your Business Potential with Our Easy-to Use Helpdesk Solution for SMBs.
No credit card required
ChatGPT-powered Chatbot
All functionality for one price – $8 / user per month
No training required, go live in 30 minutes
Process all customer support requests in one place
Our partners:
over 100,000 happy customers every month
Simplify Customer Support with Our Helpdesk
ChatGpt inside
Increase the reaction speed and improve customer satisfaction with the help of Pulsedesk’s automation tools based on artificial intelligence.
ChatGPT helps you instantly adjust your answers to the situation and maintain your company’s unique tone of voice. Read more about this feature
ChatGPT helps you instantly adjust your answers to the situation and maintain your company’s unique tone of voice. Read more about this feature
Process all customer support requests in one place
With support for Gmail, client portal, WhatsApp, and live chat, our platform provides an all-in-one solution for managing customer inquiries, streamlining your support process, and reducing operational costs.
Our functionality ensures that you don't have to pay for unnecessary features. With our helpdesk, you can keep your support costs low while still providing excellent customer service.
Our functionality ensures that you don't have to pay for unnecessary features. With our helpdesk, you can keep your support costs low while still providing excellent customer service.
helpdesk's easy delegation features
Assign customer queries to support agents with just a few clicks, ensuring clear accountability and ownership for each ticket.
With our platform's 360-degree view, you can monitor who is working on what and the status of each query in real-time, enabling you to make informed decisions and prioritise tasks.
With our platform's 360-degree view, you can monitor who is working on what and the status of each query in real-time, enabling you to make informed decisions and prioritise tasks.
Online chat for site
There are two types of widgets available for your website that can be downloaded from the Pulsedesk site and installed for free: a Live Online Chat and a Pop-Up. With their help, customers can contact you online, send you messages, or go to the Knowledge Base and find answers to their questions on their own.
Simplify Customer Support with Our Helpdesk
Automate your team's work and boost productivity
'Assign Kate to all requests from Telegram.' 'Send an email to the manager after receiving each new request.' Pulsedesk’s flexible trigger system will allow you to automate a variety of processes that will speed up your work. Create templates and respond to requests even faster.
CREATE A CONVENIENT KNOWLEDGE BASE
Give clients the opportunity to find answers to their questions themselves! You can create a Knowledge Base based on Pulsedesk — your company’s own Wikipedia — and post links to its articles on your website or in a web widget.
analytics to improve customer satisfaction
Track customer service metrics such as first response time and average resolution time. Download repots in Excel.
Simplify Customer Support with Our Helpdesk
CLIENT PORTAL
Your clients will be able to make requests and track their processing status through a special personal account. The best communication tool for working with regular customers.
Whitelabel your Client Portal and streamline your support with us.
Whitelabel your Client Portal and streamline your support with us.
ALWAYS BE IN TOUCH
Whether on the road, in the workshop, or in the warehouse, you can still interact with clients without a minute’s delay using Pulsedesk’s mobile app. View requests from all communication channels, respond, change statuses, and assign tasks anywhere and anytime.
Simplify Customer Support with Our Helpdesk
What our clients say about us
PRICING
All features are included in all pricing plans without limitation
No hidden fees
per user
per month
per month
6 month
$54/6 months
$9
per user
per month
per month
3 month
$30/3 months
$10
per user
per month
per month
$8
12 month
$96/12 months
Unlimited tickets from different channels
Unlimited automations and workflows
SLA management & business hours
Ticket assignment by load balancing
Reporting and analytics
Knowledge base and client portal
Live chat
Satisfaction survey
Custom ticket fields & status
Mobile app and more
Unlimited automations and workflows
SLA management & business hours
Ticket assignment by load balancing
Reporting and analytics
Knowledge base and client portal
Live chat
Satisfaction survey
Custom ticket fields & status
Mobile app and more
Unlimited number of users
Additional services and refinement
from 8000 $
from 3500 $
Technical support and software updates
license cost for 12 months
for 12 months
Competitors' tariffs
user/month
Blog
ABOUT US
We have 10 years of expertise in creating digital products that improve client services and business processes.
Our team consists of 100+ professionals, thinkers, and customer-oriented creators, while our corporate culture is based on mutual empowerment, openness, continual learning, and valuing the individual.
Our team consists of 100+ professionals, thinkers, and customer-oriented creators, while our corporate culture is based on mutual empowerment, openness, continual learning, and valuing the individual.